TNG Version 18.104.22.168 (01 May 2010)
•Changing of historical call information is now supported.
Fields that can be changed are extension, pinuser, account, trunk and destination names and department, phonebook category and private or business call.
Inconsistent report data will result when using this feature.
•Scheduled reports can now be modified.
•TNG can use a different currency than the one set on your computer. This is changed in the General Settings screen.
•Support for Datatex MyAccount system through the MyLink field in the Phonebook. •The date range selector on the report criteria page will now default
to "Time Range" instead of "Daily Interval".
We have found that users change the times on the selectors unaware of the filtering affect it might have under the "Daily Interval" option.
•Adding an extension range with a zero prefix, e.g 001 to 100, was dropping the leading zero(s).
•Deleted scheduled reports still tried to execute and then failed with a log entry.
•A recost bug introduced in version 22.214.171.124 might stop TNG from processing calls and not recover.
•TNG4Asterisk: Very busy Asterisk sites might have performance issues when running TNG due to slow reading. We changed the way TNG reads
from the Asterisk Manager Interface to improve it significantly.
•Data Flushing Interval changed to allow for changing the date and time on the PC.
If the date or time was set in the future and then changed to the correct date and time, flushing might not be triggered.
Loading call data will strip invalid characters it might have saved in prior versions.
•On loading the extension, pinusers, accounts and trunk data from disk, TNG will now first check if the file versions match the calldata version before loading it.
Previously this data was loaded and a version mismatch could have caused corrupt calldata.
TNG Version 126.96.36.199 Unofficial Release
•Support for Asterisk 1.6.
•Asterisk version gateway check for "trunk" now case insensitive.
TNG Version 188.8.131.52 (01 December 2009)
•Account Summary Report Added.
•Report Criteria now supports selecting Multiple Call Outcomes.
•The estimated file size of a report is now displayed on the report email screen.
•Auto Import of PIN User details.
•Auto Import of Phonebook details.
•CSV Export of Phonebook.
•Restricted Department Heads can now be restricted from Phonebook maintenance.
•Alerting on low diskspace was added.
•Logging duration of raw data is now configurable.
•Rawdata can be re-imported.
•Calls exceeding a configurable maximum duration will not be costed.
•Fixed problem where recosting on certain Linux distributions caused TNG to hang.
TNG Version 184.108.40.206 (01 August 2009)
•Department Configuration and Percentage Markup. A * prefixed to a value indicates a marked-up value.
•Marked-up value added to end of export string.
•The following alarms conditions will be emailed and displayed on the login page:
Trunk Inactivity - Set per trunk on Trunk Configuration page
Reaching 90% of capacity
Buffer not connected
When the condition clears, an Alarm Clear will be send.
•Alarm Configuration - This is off by default and must be configured to work.
•Report Criteria now Supports Transferred Calls. Please Note this is PABX and plugin dependent.
•Report Criteria now supports selecting Multiple Call Types.
•Call Masking Configuration.
•Numbers with non-numeric characters appended were not costed before.
•Intermittent Re-registration Error Fixed.
•Phonebook search display if only 1 entry in phonebook fixed.
TNG Version 220.127.116.11 (06 May 2009)
South Africa Neotel Ratebooks added.
TNG 4 Asterisk allow stripping of breakout digit.
Integration and Barring KeepAlive Support enhanced.
Department Summary Reports Total Column now including Calls that could not be allocated a CallType.
Adding Extension Range where extensions start with 0 corrected.
TNG Version 18.104.22.168 (22 January 2009)
Busy Hour Reports added.
Transaction Report added.
Ratebooks for Namibia added.
Recosted calls will be re-exported to the exportfile for TNG Enterprise Support.
TNG 4 Asterisk will now also attempt to reconnect to Asterisk when receiving a Socket Disconnect error.
TNG Version 22.214.171.124 (9 September 2008)
Startup problem on Linux distributions with no IP address assigned to ETH0.
TNG Version 126.96.36.199 (10 September 2008)
•NB: TNG's export file names and locations have been changed.
Exports will now happen to a day-stamped file directly in the export folder and a day-stamped folder will not be created anymore e.g:
•Additional information has been added at the back of the export data format.
•Additional Options was added to the Call Outcome selection criteria for reports.
•TNG now supports co-branding. Dealers can contact our Sales Office for more information.
•The Speed of browsing the user interface over a WAN has been improved.
•A TCP Keep Alive option has been added to provide earlier detection when a connection to a network PABX has been dropped.
•Changing the TCP Listen ports for integration will now take affect without having to restart TNG.
•The minimum percentage of memory to use for TNG has been decreased to 5% on Linux.
•Ratebook and Exchange File versions are now written to logfile when the file is loaded.
•The Message displaying remaining and stored data on the Login page has been made more descriptive.
•Additional Information Logs pertaining call saving and loading has been added.
•Plugin rules can now be configured to also apply to internal calls.
•Support for the TNG Barring Utility was built in.
•Support for the TNG Enterprise Edition was built in.
TNG Version 188.8.131.52 (26 May 2008)
•TNG now allows for the import of extensions.
TNG Version 184.108.40.206 (15 April 2008)
•TNG now allows for the setup of customrates.
•Exchange mapping to calls optimized.
TNG Version 220.127.116.11 (28 March 2008)
•TNG Standard version now also provide File Read as an alternative to Serial or Network communications.
•Memory Leak when duplicate records detected fixed.
TNG Version 18.104.22.168 (11 March 2008)
•Calendar can now quick select the month or year when double clicking on the Month Year Caption.
•Report Search Criteria now allows for typing in an Account Code where applicable
•Trunks can now be selected on the Trunk Utilization Report
•The Trunk Field was added to the CSV Export format of the applicable detailed reports.
•Faster Report generation on the Department and Trunk Summary Reports.
•Duration will now always be stored in the format hh:mm:ss
•Extension Number and Line Number length changed from 10 to 25.
•Write a log entry if error occurred while loading ratebooks.
•Additional Exchange Zones added into exchange file.
•TOP X Duration Report not sorting correctly if duration stored in both h:mm:ss and hh:mm:ss format.
•Pin user names longer than 20 characters not displaying data if generating report from the live call list page.
•Blank entries in the data can no longer exist and use up memory space.
•Export to CSV Report correctly handled with MS Excel 2007.
•Deleting a newly created department from the list gives an error when applying the page changes.
•Department Head and Admin logins and user ageing not releasing locks on Department Head Configuration.
•TNG 4 Asterisk now allows for selecting a different file after processing another on the same day.
•TNG 4 Asterisk can now search for the word OUTGOING in the number field of reports.
•Negative Ring Times will be defaulted to 0.
TNG Version 22.214.171.124 (10 December 2007)
•Standardation of TNG to use the YYYY-MM-DD HH:NN:SS Date Format.
•TNG 4 Asterisk Asterisk CSV File Import changes to allow for blank destinations.
TNG Version 126.96.36.199 (25 October 2007)
•New features link displaying TNG history (This page).
•Extension List Report added under System Reports.
•PIN User List Report added under System Reports.
•Account Code List Report added under System Reports.
•Trunk List Report added under System Reports.
•Trunk Configuration in ranges now allow for adding a prefix.
•Detailed Reports now also include call counts.
•Only Flush Call data if changes were made to the database i.e Recost or new calls received.
•On TNG 4 Asterisk, Enabling raw data logging will reconnect to Asterisk to get the configuration data.
•Buffer detection freezing on USB to Serial Converters.
•Slow loading of calldata on startup in Linux.
•Possibility of Call Purge causing call downloading to stop.
TNG Version 188.8.131.52 (30 July 2007)
•Call capacity status bar on live call list screen.
•Call capacity status and estimated range display on login screen.
•Trunk Occupancy report added.
•Extension Occupancy report added.
•Option to update extnames from PABX data if supported by the PABX.
•Default Ratebook selectable on trunk config screen.
•Asterisk support for FreePBX
•Improved System verification.
•Faster Buffer detection.
•Buffer disconnected alert when detecting disconnecting buffer while TNG running.
•You can now email reports generated from the live call list screen.
•Reference field added and exported as last field.
•Ratebooks for Kenya added.
•Asterisk restart re-connection fail fixed.
•Linux Systems with more than 2 GB memory available calculation.
•Trunk Distribution report not hiding detail when manually selecting to hide it.
•Re-licensing expired systems not reactivating ratebooks.
•Purge data memory leak fixed
TNG Version 184.108.40.206
•Asterisk event logs written when Logging Raw data is enabled.
•Asterisk allowing for authorization codes.
•Write Logs now including the version number
•Asterisk exception, connect and disconnect logging added
•Total Duration Column added to Department Summary reports.
•Images used for drilldown reports instead of +- text.
•Finding Buffer function will refresh the comport list to find buffer in.
•More logging information when opening comm ports.
•Latin characters not displaying on live screen and URL’s fixed.
•Unrestricted Department head can't change extension department within allowed departments in IE fixed.
•Firefox general setting page asterisk info display fixed.
•New Department head creation bug fixed with incorrect saving on restart of PC.
TNG Version 220.127.116.11
•Report Scheduling added
•Report CSV Export added
•Switch to capture raw data to raw.txt added
•Recosting function improved
•Report Data to sort numeric first then alphanumeric
•Maximum memory limit changed to 2gb from 1gb
•Adding Trunk by range now allow for entering a description and ratebook.
•Asterisk interface added
•VOIP-INT and VOIP-EXT added for "trunkless" VOIP calls on Asterisk. They will always be costed zero unless a different ratebook specified
•Admin user now also remember last reportdates like Department Heads.
TNG Version 18.104.22.168 - First Commercial Release
TNG is a web-based TMS (Telephone Management System) that allows you to identify and manage problem areas of your
business telephone account. Its ‘Drill Down’ report functionality ensures that all information - from summarized to detailed - is
available on a single report. You can view a summary report and drill down multiple levels to the detailed calls from within a single
report without the need for any reloading or extra searches.
TNG features include:
• Summary reports contain drill down
features to the detailed level.
• User-friendly web-based user interface.
• End-user configuration and maintenance.
on a single PC.
• Accessible from anywhere on the network through your standard Internet/Web browser.
• Full system maintenance
access through a secure administrative login. Copyright ©Datatex Dynamics CC, 2007
• Departmental head access levels can
be limited to specific only or full access including general maintenance.
• Export data in real time for third-party applications
through a TCP port and text file.
• Fast non-database system to ensure reliability, reduce report generation time and enhance
overall system performance.
• Automatic deleting and archiving of old data.
• Simple and powerful rates system.
comparison between service providers with our call-costing calculator.
• Phone book facility to categorize, identify and search
for telephone numbers.
• Supports both account codes and pin codes.
• Data Buffer warning can be enabled to let you know
when the memory is almost full.
• Data Buffer supplied as standard with TNG.
Minimum PC requirements
2000/XP based systems or Linux.
• 20 Megabytes of available Memory for every 25000 records stored live.
• Web browser on each PC that
needs to access TNG.
• A UPS is strongly recommended on the PC or server where TNG is installed.